Exclusive 2026 Deals: Reserve Now & Pay on Pickup in Cash! Free Cancellation up to 24h.
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Frequently Asked Questions (FAQ)

Everything you need to know about booking, payments, pickups, and safety.

How do I pay for my excursions? Do I need to pay online in advance?

No upfront credit card payment is required! You can reserve your excursion instantly online or via WhatsApp and pay conveniently in cash upon pickup on the day of your tour. We accept EUR (€), USD ($), GBP (£), and Egyptian Pounds (EGP).

Where will I be picked up for my excursion?

We pick you up directly from your hotel main entrance or reception area in a clean, modern air-conditioned vehicle. Once your booking is confirmed, our team will send your exact pickup time via WhatsApp.

What is your cancellation policy?

We offer 100% Free Cancellation and flexible rescheduling up to 24 hours before your excursion departure time. If your flight is delayed or you feel unwell, simply message us on WhatsApp.

Are snorkeling equipment and life jackets provided?

Yes! All our sea trips and island tours include sterilized snorkeling masks, snorkels, fins, and certified life jackets for both adults and children free of charge.

What languages do your tour guides speak?

Our professional guides and Egyptologists are fluent in English, German (Deutsch), Russian (Русский), and Arabic (العربية).

Can I book excursions if I am staying in El Gouna, Makadi Bay or Sahl Hasheesh?

Yes! We provide hotel transfers from all areas across the Red Sea governorate including El Gouna, Sahl Hasheesh, Makadi Bay, and Soma Bay with door-to-door service.